Sweetgreen Hot Prep Tool

Helping kitchen teams plan and track production throughout the day.

Product designService designJourney mapping

500% Increase in adoption of a previously underutilized operational tool

$700K Annual waste savings

At Sweetgreen, I redesigned a prep planning system that had struggled with adoption by transforming it into a lightweight Kanban-style workflow that matched how kitchen teams already worked.

The Kanban-style cook board, showing a tray card being dragged from the to-do list into the in-progress column — Fig. 1The Kanban-style prep planning workflow, matched to how kitchen teams already worked.

The experience combined production planning with required food safety logging, eliminating duplicate work while helping operators understand what to cook, when to cook it, and whether they were keeping pace with demand.

Flowchart mapping the steps to cook a single ingredient, comparing the path with connected ovens against the additional manual steps required without them — Fig. 2User flow for recording a cooked item.

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