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Apple In-Store Activations

In-store demos that show what Apple Watch can do.

I designed an in-store demo experience that helped customers discover the benefits of Apple Watch’s key features, to inspire a purchase.

Company
Apple
Focus
Retail experience, product design
Apple Watch faces showing Activity, Photos, Wallet, and Workout

The barrier wasn’t choosing a model. It was being convinced they needed one.

Research showed shoppers often saw Watch as another iPhone worn on the wrist, rather than a product with its own reasons to own it.

The demo started with their lifestyle, not the specs.

Instead of leading with features, customers tried the Watch itself around what they cared about, then were guided to the model that matched.

Early sketch of an in-store Apple Watch demo table (blurred; details available on request)Private

Private work Much of this work is confidential. Reach out and I’m happy to walk through it.